Template — review with a lawyer before use.
Legal
Terms of Service
The agreement between you and Oleracore when you use the platform.
1. Agreement
These terms apply to your use of Oleracore, provided by [LEGAL ENTITY NAME] (“Oleracore”, “we”). By creating an account or using the service you agree to them on behalf of yourself and, if you sign up for a business, on behalf of that business. If you do not agree, do not use the service.
2. Accounts
You must give accurate information and keep your sign-in details secure. You are responsible for activity under your account and for the people you invite to it. We recommend turning on two-factor authentication. Tell us promptly if you think your account has been compromised.
3. Acceptable use
You agree not to misuse the service: for example by breaking the law, infringing others' rights, uploading malicious files, attempting to access other customers' data, probing or disrupting the platform, or using it to send unsolicited bulk messages. We may suspend access that puts the service or other customers at risk.
4. Your data
You keep ownership of the content and customer data you put into Oleracore. You give us the limited right to host, process and display it as needed to provide the service. You are responsible for having the right to use that data, including any notices or consents your own customers are owed. Our Privacy Policy explains how we handle personal data.
5. Plans, trials and billing
New accounts may start with a free trial. Paid plans are billed in advance on a recurring monthly basis through our payment provider, at the prices shown in the product when you subscribe. Usage beyond a plan's allowance may be charged as described in the product. You can cancel at any time and the cancellation takes effect at the end of the current billing period. [ADD REFUND, TAX AND PRICE-CHANGE TERMS.]
6. Availability and changes
We work to keep the service available but do not promise uninterrupted or error-free operation, and some features are still being developed. We may change or discontinue features, giving reasonable notice of changes that significantly affect you. [ADD ANY SERVICE-LEVEL COMMITMENTS HERE.]
7. Intellectual property
Oleracore and its software, design and branding belong to us and our licensors. We give you a limited, non-exclusive, non-transferable right to use the service during your subscription. These terms do not give you any other rights in them.
8. Disclaimers and liability
The service is provided “as is” to the extent the law allows. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid in the 12 months before it arose. Nothing in these terms limits liability that cannot be limited by law. [LAWYER TO CONFIRM ALL OF SECTION 8.]
9. Ending the agreement
You may stop using the service and delete your company at any time. We may suspend or end your access if you break these terms or fail to pay. When a company is deleted its data can be restored for 30 days and is then permanently erased, as described in the Privacy Policy.
10. General
These terms are governed by the laws of [GOVERNING LAW AND COURTS TO BE ADDED]. We may update them and will give notice of material changes. If part of these terms is found unenforceable the rest still applies. Questions: [LEGAL CONTACT EMAIL TO BE ADDED].
Last updated: [DATE TO BE ADDED].